One person. Start to finish.
When you call or text 210-595-0827, I answer the phone, give you the estimate, and do the repair myself. You're not getting passed around or waiting on someone else's schedule.
My name goes on every repair I do. Fifteen years of doing this and my reputation still comes down to the last job I finished.
Paintless dent repair looks simple from the outside. That's actually the point. What you don't see is the trained eye reading the metal, the hours spent learning how different panels on different vehicles respond, and the judgment call that happens before a single tool touches the car. When it's done right there's nothing to show for it except a panel that looks like the damage never happened. That's the beauty of the work. It's not an accident.